How To Contact The Financial Ombudsman
Money : Banking If you have tried complaining to your bank, but are unhappy with the reply, then you have the right in the UK to escalate your complaint to the financial ombudsman. The Financial Ombudsman Service provides consumers with a free, independent service for resolving disputes with financial firms. You can find out more about the service and how to use it at the dedicated website, here: http://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm
Questions about complaint letters:
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