How To Win Business On The Phone
| Career : Career Techniques Telephone skills are essential these days for the majority of business roles, and of course particularly in sales. Here are some tips: - where possible, always answer calls within 3 rings - SMILE whilst talking on the phone - it may seem strange, but this make you sound friendlier and warmer to the person at the other end, and get them to buy into your conversation - speak clearly and slightly more slowly than you would person to person - always remain polite - If you have voicemail messages, always try and reply within a day if you can
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