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How To Write A Complaints Letter

Money : Buying

When you write to complain, there are a few things that you should include in your letter.

The first is photocopy of any evidence needed - for instance a receipt to show date and proof of purchase.

In your letter, be factual, and include all relevant details such as what the problem is, who you have contacted to resolve the problem (if anyone) as well as any relevant information such as serial numbers, your warranty and so forth.

Do not resort to threats in your letter or come across as very angry. Type the letter or write very legibly if hand-writing the letter.

Keep a copy of the letter and note the date sent.

Remember to include all your relevant contact details and customer number so that they can come back to you and also file their responses to you easily.


By: Fred

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