How To Complain Successfully
| Career : Career Techniques There comes a time when we all have to complain. We can apply our business skills to achieve success and get the result we want. Here's how: - don't waste money on legal fees. Complain in writing as a first measure. Write 'complaint' at the top so they know what it is. - Enclose copies of any relevant documents/information/train tickets etc. Keep to the point and write clearly what it is that you're not happy about. - Send copies of your letter to other interested parties, and write cc wisth a list at the bottom of the letter. e.g. send it to the chief executive as well, it's amazing how quickly you might get a resolution to your query! - Try sources of assistance like the Consumers Association if all else fails, or comsumer programmes on TV and local radio. Good luck! Bottom line: persistence is the key. If it's easier for a company to respond to you as you desire, they will.
 Questions about writing letters:
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