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Are You Listening To Your Clients?

Business : Business Questions

Another useful business question to ask is this: Am I listening to my clients?

Many businesses fall into the trap of thinking they know best about their products and services and their relative strengths and weaknesses.

Doing this is a mistake as it may lead you to have a deaf ear to consistent themes or trends in feedback that, if addressed, could help make your product more attractive resulting in more sales and a bigger slice of the pie of the sector you are in.

Therefore it is a good idea to do dedicated research or questionnaire work with a selection of clients across your client base; and try to really understand what they think of you, your products and services. You may be surprised at what you find, but you are sure to get some useful hints and pointers to help your business.


By: Job Expert

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