Online SecurityBanking Online Safely
When you use online banking, there is no reason to think that you are not safe. The banks have gone out their way in the main to make their processes...
Can I Get A Refund If An Online Purchase Is Faulty?
Yes, you are entitled to a refund under your rights if you are given a good or goods that is faulty and not fit for purpose.
What you need to do is return...
Can The Retailer Tell Me I Have To Send A Product To The Manufacturer?
The short answer to this is no. In fact it is illegal for the retailer to tell you that you have to do this, though this doesn't stop many of them trying. A...
How To Avoid Phishing Websites
If you want to be sure to avoid phishing websites, then there are two tips.
First always check the URL of the web page you go through to even if the link...
How To Check A Website Ordering System Is Secure
Checking that a website ordering system is secure is quite simple in recent browsers.
There will be a padlock or lock and key depending on the browser...
How To Find Out More About Your Shopping Rights
Your rights should be the same whether you are shopping online or offline. In addition when you shop online you have a 7 day cooling off period in which you...
How To Protect Yourself When Shopping Online
When you make a purchase online, be sure to note down in advance all the details of what you are purchasing and from whom:
The date you have ordered, the...
How To Record Your Online Shopping Orders
If you are shopping for Christmas it can be hard to keep track of what you ordered and when.
Therefore you should get into the habit of making sure that you...
I Was Sold Something Online Not As Described. Refund?
Yes, you can get a refund for something that is sold to you that comes and is different. This is classified as faulty goods and is therefore covered by your...
If I Buy An Item In A Sale Do I Still Have Rights?
Yes - no matter what you paid for an item and where you bought it from, you have the same consumer rights as if you bought at full price from an expensive...
Making Your Web Browser More Secure
To make your web browser more secure there are a few things you can do.
First get a pop up blocker to stop those annoying pop ups coming from a legitimate...
Online Is Actually Very Secure When You Consider...
There is a fallacy that goes round that shopping online is much less secure than offline.
But a proper encrypted, secure server is actually very safe....
Stay Safe Online: Use An Up-to-date Browser
Browsers are often getting security flaws found in them that can then be exploited by hackers.
Therefore it is important to stay up to date with the...
Web Browser Security Tips
To stay secure whilst you are surfing the internet, you should set the zones in your web browser to the highest level of security.
This means that when you...
What Counts As Faulty Goods?
With all these terms there are vagueries in definition, therefore your goods are faulty if any of the following apply:
- it is not of satisfactory quality...
What Is A Reasonable Time To Return A Product?
Many people get confused as to what counts as a reasonable timescale in which to return a product, and what rather counts as being acceptance to a product with...
What To Do If A Retailer Refuses To Take Back Faulty Goods
Not all retailers act with model behaviour and some will try to be more awkward than others - it should be noted that the majority are responsible and will act...
What To Do If You Buy The Wrong Size Product Online
If you buy a gift that is the wrong size, then many people think that they are entitled to get their money back or to get an exchange.
However there is no...
What To Do If You Can't Find Your Receipt
If you can't find the receipt any more for an item or product you have purchased and you need to return, then what can you do?
Well, you will have to prove...
Why Buying From Abroad Is Riskier
It is not that shopping sites abroad are less secure, it is that if there is a problem it is much harder to seek redress.
That's because, of course, the...
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